Terms of Service

Overview

These Terms of Service govern access to and use of the WhisperARC website, downloads, desktop app, license services, payment flows, updates, support and related services.

By downloading, installing, purchasing, activating or using WhisperARC, you agree to these terms. If you do not agree, you must not use the software or services.

Provider

For support, contract, billing or legal questions, contact WhisperARC at support@whisperarc.app.

Access and plans

WhisperARC may offer free, monthly subscription, annual subscription and enterprise plans. Each plan includes the features, usage limits, prices, billing period, renewal terms and device limits shown at the time of purchase or stated in a written enterprise agreement.

Free access includes unlimited use of every Local Mode feature. Cloud is the only paid software feature and may require a valid license, active subscription or active enterprise entitlement.

WhisperARC may check license status, linked devices, update eligibility, runtime access and Cloud usage to apply the correct limits, prevent misuse and keep the software working securely.

License

Subject to these terms, WhisperARC grants you a limited, non-exclusive, non-transferable right to install and use the software for your own lawful use.

You may not resell, redistribute, reverse engineer, bypass license controls or use WhisperARC in a way that infringes third-party rights, compromises the service or violates applicable law.

You may not copy, extract, tamper with, modify or separately use WhisperARC runtime components, models, installers, signed policies, license checks, update mechanisms or other protected technical components except where applicable law expressly allows it.

Product features and processing modes

WhisperARC is local-first. Local Mode processes microphone audio, system audio, supported audio or video files, transcripts, translations, custom spellings and prompts on your Windows device. All of these local features are available to Free accounts without a usage quota.

Paid users may select Cloud, which sends audio through WhisperARC's secure Cloudflare broker to a third-party speech-to-text provider. Cloud requires an internet connection and is subject to the quota, provider availability, supported formats, file limits and other safeguards shown in the app or at purchase. If Cloud translation is enabled, the source transcript is also sent for online translation and uses quota at twice the source audio duration.

You remain responsible for the files, recordings, text, prompts, custom spellings, exports and other material you use with WhisperARC. You must have the rights and permissions needed to record, transcribe, translate, save or share that material.

Transcripts, translations, punctuation, formatting, language detection and custom spelling behavior may contain mistakes. You are responsible for reviewing and validating any output before relying on it.

Accounts, license keys and devices

You are responsible for keeping license keys, purchase emails, receipts and device access secure. Unless a written enterprise agreement states otherwise, a paid license may be registered on up to three distinct devices over the lifetime of the key.

You may deactivate a device through the app where supported. Deactivation stops that device from using the key, but it does not delete its registered fingerprint or free a device registration. As an anti-sharing safety measure, attempting to register a fourth distinct device automatically expires the key. WhisperARC may also suspend, revoke or refuse a license key if it appears invalid, expired, refunded, charged back or used abusively.

Payments and refunds

Paid plans are billed from subscription according to the price, currency, taxes, billing period, renewal terms and checkout provider terms shown at checkout or in a written agreement. Subscriptions can be canceled to stop future renewals.

WhisperARC may use third-party payment providers to process checkout, licenses, receipts, subscription management, refunds, taxes and fraud checks. WhisperARC does not store full payment card numbers.

Refund requests are handled under the refund policy available on this site, the checkout provider rules that apply to the transaction and any mandatory consumer protection rights that cannot be limited by these terms.

Updates and availability

WhisperARC may provide updates, fixes, compatibility changes, security improvements, installer changes, model or runtime changes, license-policy changes and feature changes. Some updates may be required to keep using the software safely, maintain license access or stay on a supported version.

WhisperARC is provided with reasonable care, but uninterrupted access, permanent compatibility, identical performance across devices and error-free operation are not guaranteed. Local performance depends on your computer, operating system, graphics card, drivers, available storage and power settings.

WhisperARC may discontinue or modify free features, legacy versions, unsupported platforms, integrations or distribution methods where reasonably necessary for security, legal, operational or product reasons.

Support

Support is provided through the contact details shown on this site or on your receipt. Enterprise support may be governed by a separate written agreement.

Termination

WhisperARC may suspend or end access to paid features, license validation, downloads, updates, support or related services if a license is invalid, payment fails, a chargeback or refund occurs, plan limits are exceeded, security checks fail or these terms are breached.

You may stop using WhisperARC at any time. Subscription cancellation stops future billing but does not automatically refund payments already made unless required by law or the refund policy.

Liability

To the fullest extent allowed by law, WhisperARC is not liable for indirect losses, lost profits, lost data, business interruption or decisions made from unreviewed transcripts or translations.

Nothing in these terms limits rights that cannot legally be limited, including mandatory consumer rights.

Consumer rights

Nothing in these terms limits non-waivable rights you may have under consumer, digital content, digital services, payment, refund or product-conformity laws that apply to you.

If you are a consumer and a written complaint cannot be resolved directly with WhisperARC, you may have access to a consumer dispute resolution or mediation process where applicable law provides one.

Disputes

Please contact WhisperARC first so the issue can be reviewed directly. If a dispute cannot be resolved informally, the competent courts, venue and governing law are determined by the rules that apply to the parties and the transaction.

If you are a consumer, mandatory jurisdiction, venue and consumer protection rules that apply to you remain unaffected.

Changes to these terms

WhisperARC may update these terms to reflect product, legal or business changes. The updated version applies from the date shown below, unless a later effective date is stated.

If a change materially affects an active paid subscription or enterprise agreement, WhisperARC will take reasonable steps to provide notice where required by applicable law or by the agreement.