Report an issue
Tell support what happened and include the few details that make a WhisperARC problem easier to reproduce.
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Describe the problem
Describe what you expected, what happened instead and whether the behavior can be reproduced. Include the exact workflow: dictation, system audio, local file, History, model management, license or update.
Include these details
- WhisperARC version and Windows version
- Selected Local Mode or Cloud
- Selected transcription model and CPU or GPU setting
- Processor, RAM and every graphics adapter
- Graphics driver version
- Exact steps and the job status or stage shown
- Approximate audio length and elapsed processing time
- A screenshot of the message or stage shown when useful
Contact support
Send the report to support@whisperarc.app. Do not attach private audio or a full license key unless support explicitly asks for a sample and you are comfortable sharing it.